Smart Control | Knowledge governance for banks and credit unions | Agent IQ
Govern the knowledge that powers your AI
Smart Control gives financial institutions the workflows, permissions, and oversight to keep institutional knowledge approved, current, and ready for use across employee and account-holder AI experiences.
Your AI is only as good as the knowledge it draws from.
Smart Control creates a structured governance process for reviewing, approving, maintaining, and controlling access to institutional knowledge.
- Define review and approval workflows
- Assign content owners and accountability
- Manage versions, updates, and expiration
- Control access by role and audience
- Maintain an audit trail of content decisions
- Determine where approved knowledge can be used
Build confidence into every AI experience
Keep knowledge current
Create clear workflows for reviewing, approving, and maintaining institutional content.
Maintain oversight
Assign ownership, track changes, and keep a clear record of how knowledge is governed.
Control knowledge usage
Manage permissions to determine which approved content is available to employees, account holders, and AI experiences.
Key capabilities
- Configurable review and approval workflows
- Content ownership and accountability
- Version history and change tracking
- Role-based access and permissions
- Content expiration and review schedules
- Audit trails and governance reporting
- Internal and external content controls
- Integration with Smart Drive and AI experiences
Governance that extends across every AI experience
Smart Control determines how institutional knowledge is maintained, and made available. Once governed, that knowledge can be organized in Smart Drive and used through Smart Assist and Lynq AI according to the permissions defined by your institution.
Proven impact for financial institutions
Smart Control gives us a structured way to manage that knowledge,
keep teams aligned, and support responsible AI adoption with greater confidence.
Pete Gobis
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Ready to govern the knowledge that powers your AI?
Explore the Smart intelligence layer
Smart Drive
Organize and manage approved institutional knowledge in one place.
Smart Assist
Give employees answers grounded in approved institutional knowledge.
Knowledge management
Explore how governed knowledge can improve efficiency and AI readiness.